| Program Overview for IT Support Professional |
ETP eligible  | yes |
| School | Apprenti |
| Program website | |
| Program contact | |
| Program description | An IT support professional is tasked with installing and configuring workstations, servers, and IT services, as well as supporting end users (either within the business or externally for clients). This is a generalist position that may branch into specializations of data center technicians (little to no end user support in a data center instead of an office environment) or network technicians (with little to no workstation/server work and supporting network infrastructure and services). Related occupational roles include systems administrators and network security administrators, both of which are more advanced and more technical versions of the IT Support role. |
| Financial Information |
| Tuition | $0 |
| Journey level pay | $33.65 per hour |
| Program Information |
| Length of training | 1 Year |
| Award type | Journey-Level Completion Certificate |
| Clock hours | 2000 |
| Locations offered |
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| Offered evenings/weekends | no |
| Offered online | no |
| Entrance requirements | Minimum qualifications must be clearly stated and applied in a nondiscriminatory manner [WAC 296-05-015(17)]. At least 18 years of age. Must be able to perform the work of the occupations that is herein defined, with or without reasonable accommodation. Candidates who are not United States citizens must demonstrate work eligibility through the duration of the term of apprenticeship. |
| Certification/license required to work in this field | no
|
| Certification/license obtained as part of training program | no
|
| Certification/license test preparation provided | no
|