| Program description | A cloud operations specialist supports cloud infrastructure within a business, including migrating customers from on-premises applications and data storage as well as troubleshooting connectivity issues, scaling services, and configuring instances of virtual servers. This role relies heavily on data, networking, and systems administration skills, as well as customer service and presentation skills, and is related to the Cloud Operations Specialist 1 role, which requires only basic cloud platform knowledge and significantly less customer interaction. |