Program Overview for Hospitality & Tourism Customer Service |
ETP eligible  | yes |
School | Highline College |
Program website | |
Program contact | |
Program description | Student Outcomes: Utilize the fundamental vocabulary and operating principles of the hospitality/tourism industry. Conduct themselves in accordance to professional ethics and values of the hospitality/tourism industry. Explain and employ principles of professionalism and best practices relevant to hospitality/tourism industry. Communicate effectively through listening, speaking and writing to diverse audiences in the hospitality/tourism industry. Identify suitable employment opportunities by matching personal and professional interests and abilities with positions within the hospitality/tourism profession. Explain the importance of professionals in the hospitality/tourism industry keeping current with news and emerging trends through conference/tradeshows, professional literature, electronic sources, etc. |
Financial Information |
Total program tuition | $1,403.49 |
Fees | $200.00 |
Books and materials | $200 |
Program Information |
Length of training | 3 Months |
Award type | Certificate |
Credits | 11 |
Clock hours | 110 |
Locations offered |
some courses online |
Offered evenings/weekends | yes |
Offered online | some courses online |
Entrance requirements | Talk with Program Manager |
Certification/license required to work in this field | no
|
Certification/license obtained as part of training program | no
|
Certification/license test preparation provided | no
|