| Program Overview for Customer Service in Hospitality |
ETP eligible  | yes |
| School | Highline College |
| Program website | |
| Program contact | |
| Program description | Student Outcomes: Utilize the fundamental vocabulary and operating principles of the hospitality/tourism industry. Conduct themselves in accordance to professional ethics and values of the hospitality/tourism industry. Explain and employ principles of professionalism and best practices relevant to hospitality/tourism industry. Communicate effectively through listening, speaking and writing to diverse audiences in the hospitality/tourism industry. Identify suitable employment opportunities by matching personal and professional interests and abilities with positions within the hospitality/tourism profession. Explain the importance of professionals in the hospitality/tourism industry keeping current with news and emerging trends through conference/tradeshows, professional literature, electronic sources, etc. |
| Financial Information |
| Tuition | $1,072.17 |
| Tuition per credit | $119.13 (WA Resident) |
| Total program tuition | $1,100-$1,500 |
| Fees | $100-$200 per quarter |
| Books and materials | $100-$200 per quarter |
| Supplies, tools, uniform | ask program contact |
| Other costs | ask program contact |
| Program Information |
| Length of training | 3 Months |
| Award type | Certificate |
| Credits | 9 |
| Clock hours | 99 |
| Locations offered |
some courses online |
| Offered evenings/weekends | yes |
| Offered online | some courses online |
| Entrance requirements | Talk with Program Manager |
| Certification/license required to work in this field | no
|
| Certification/license obtained as part of training program | no
|
| Certification/license test preparation provided | no
|