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Get answers to your frequently asked questions

Here are some frequently asked questions about Career Bridge, for training providers. Have a question that's not on the list? Contact us and we'll be glad to help. 

General Questions

What is Career Bridge?

Why are some training providers included on the site and others not?

What types of education and training can be listed on Career Bridge?

How do I apply to add my organization to Career Bridge?

My organization is already on Career Bridge and some information is missing or outdated. Why?

How do I get started with managing my information on Career Bridge?

I am interested in starting a private vocational school. What should I do?


 

Eligible Training Provider List 

What is the Eligible Training Provider List?

Can my programs be listed on Career Bridge as ETP-eligible if I'm located outside Washington state?

How do I apply for ETP-eligibility for my programs?

How do students apply for ETP-related financial assistance?


 

Registered Training Providers

I submitted an application to add my school and add myself as a user. What happens next?

I forgot my password. What do I do?

Can my school have more than one registered user?

Why isn't my school's information up-to-date?

Who is responsible for maintaining my information in Career Bridge?

How do I update my programs and school information on Career Bridge?

I submitted a change request to make changes that do not require WTB approval. What happens next?

I submitted a request to update information that does require WTB approval. How long will the approval take?

How can I check the status of my request?

When I checked the status of my request, I see "new" in the status column. What does that mean?

How do we change the registered user for our institution to a different person? 


 

The Answers 

General Questions                                                                                        back to top
 
What is Career Bridge?
Career Bridge is a one-stop, searchable database of education and training programs throughout Washington state. It's also home to the state's Eligible Training Provider (ETP) list. Students, career counselors, job seekers and others use Career Bridge to discover:

  • Which programs are ETP-eligible
  • Career planning tools to help decide on a career choice
  • Average earnings and employment outlook for each career choice
  • Hot jobs for the future
  • What education and training is required to get those jobs

Why are some training providers included on the site and others not?
Schools, colleges and other types of training providers have all voluntarily applied to add their education programs to Career Bridge. Apprenticeship programs were added by the Department of Labor and Industries. Training providers can apply to be added at any time.

What types of education and training can be listed on Career Bridge?
Career Bridge is limited to post secondary training providers and programs with a permanent location in Washington state. In addition, programs must be approved by one of the following government bodies: the Washington Student Achievement Council, the State Board for Community and Technical Colleges or the Federal Aviation Administration; or they must be licensed by the Department of Licensing or the Workforce Training and Education Coordinating Board. We also list registered apprenticeship programs approved by the Department of Labor and Industries. Training programs that do not meet any of these criteria can be listed if they are approved by their local Workforce Development Council. Online programs can be listed if they meet the above criteria and are offered by a training provider with a location inside Washington state.

How do I apply to add my organization to Career Bridge?
To apply to list your information on Career Bridge, start by registering as a training provider user through the secure Training Provider Portal. Then you can submit an application to add your organization. Once your organization is approved, you can begin adding your programs. You can also apply for ETP-eligibility for one or more of your programs. Applying for ETP-eligibility is optional.

My organization is already on Career Bridge and some information is missing or outdated. Why?
It is the responsibility of each training provider to manage their information on Career Bridge. If you need assistance with updating, please contact us and we will be glad to help.

How do I get started with managing my information on Career Bridge?
Start by registering as a Career Bridge training provider portal user. Once you are approved, you can log in and edit, add or delete your information.

I am interested in starting a private vocational school. What should I do?
Start by finding out if you need to obtain a private vocational school license. To begin the process, go to the Workforce Board's private vocational school web page.


Eligible Training Provider                                                                               back to top

What is the Eligible Training Provider (ETP) list?
This list includes programs that have been approved to receive federal Workforce Innovation and Opportunity Act funds. Programs on this list must meet specific employment, earnings and completion rate standards. Training providers can apply for ETP-eligibility for their programs through Career Bridge. Learn more.

Can my programs be listed on Career Bridge as ETP-eligible if I'm located outside Washington state?
No. Career Bridge only lists education and training programs with a permanent location in Washington. However, Washington does consider a program as ETP eligible if it is on the Eligible Training Provider List in the state in which it is located. To find ETP Lists in other states, go to CareerOneStop.org.

How do I apply for ETP-eligibility for my programs?
Learn more about it on the eligible training provider information page.

How do students apply for ETP-related financial assistance?
Find answers about these programs--Workforce Innovation and Opportunity Act (WIOA) tuition assistance, the state's Training Benefits program and Trade Adjustment Assistance (TAA)--on the Worker retraining page.


Registered Training Providers                                                                          back to top

I submitted an application to add my school and add myself as a user. What happens next?
Career Bridge staff will review your application and send you an email when we either approve or deny your application. You should receive the email within one week of submission. If one week has passed and you have not heard from us, please contact us.

How can I recover a lost password?
To retrieve a lost user password, go to the For Training Providers page and click on Sign In. Then click on the "Forgot your password" link. 

Can my school have more than one registered user?
No. The system allows for only one registered user for each school/training provider.

Why isn't my school's information up-to-date?
It is the responsibility of each training provider to manage their information on Career Bridge. If you need assistance or have questions, contact us.

Who is responsible for maintaining the information?
It is the responsibility of each training provider to update and maintain this information. Career Bridge was designed to make it easy for you to do so through the Training Provider Portal. However, if you are having difficulty, Career Bridge staff can help. Contact us if you need assistance.

 How do I update my programs and school information on Career Bridge?
Use our update guide to learn about how to make changes to your programs and school information. 

I submitted a change request to make changes that do not require Workforce Board approval. What happens next?
Your changes will take effect immediately on the Career Bridge website.

I submitted a request to update information that does require Workforce Board approval. How long will the approval take?
Career Bridge staff will review your updates and send you an email when we take action on them (approval, denial or partial approval). You should receive the email within 10 business days of submission. Contact us if you have not heard within 10 business days.

How can I check the status of my request?
Once you are logged in to the training provider portal, click on the left-side link that says "Status of my requests".

When I checked the status of my request, I see "new" in the status column. What does that mean?
That means our staff has not taken any action on your request yet. If you see "pending" you know that staff has looked at the request and is working on it.

How do we change the registered user for our institution to a different person?
The new user needs to go to the Career Bridge Training Provider Portal and register, following the registration instructions. Once we receive the application from the new user, our staff will contact the current user to authorize transfer to the new user.

More questions? Please contact us. We will add your questions and answers to this page.